Our Products

Contact us

Pentraeth Pine
Anglesey LL74 8TZ
Tel: 01248 853376

Terms and Conditions

Your Statutory rights are not affected by any of the following terms and conditions.
- Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Goods may be paid for by secure credit card transaction, by telephone, personal cheque or building society cheque. Cheques to be made payable to "PENTRAETH PINE". Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconcider your order before proceeding.
- Payment
Goods may be paid for through PAYPAL or  by entering order details together with your card number on the secure order form (we take MASTERCARD, VISA, EUROCARD, SWITCH,DELTA and SOLO) or by giving us your details over the telephone.You may also pay by personal cheque; building society cheque; money order;postal order. There are no extra charges for credit card payments. Cheques to be made payable to "PENTRAETH PINE".
- Delivery
Free delivery where shown. Note some items are for local delivery only .Cushions are normally not "from stock" and are made up to order in the requested fabric, so delivery time is usually three to four weeks from order, but if item is out of stock at the time of us receiving the order, the customer shall be contacted and informed of the estimated supply date whereupon the customer may decide whether or not to proceed with the order, and not until this stage will payments by credit/debit card be processed or cheques paid into our account.If a lead time to delivery is quoted on the order acknowledgement, this will be our best estimate at the time and will not form a contract, but if for any reason delivery is not possible as estimated,then the customer may, if they wish, cancel and receive a full refund.
- Complaints
If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.
- Pictures
Pictures of furniture displayed with or without other 'props' are for illustration only, and unless otherwise stated other 'props' are not included in the price. The cushions included in the price will be in the style illustrated, and in the fabric agreed at time of order.Other styles/fabrics may be available, but will be at negotiated price.
- Self Assembly Products
Self assembly products are supplied in strong cardboard boxes with full colour labels. Every product is carefully packed with layers of protective paper and packing. Carton ends are reinforced with wood internal packaging and fitting bags are sealed for ease of use. We are happy to supply any replacement or missing part direct to your address. As clearly stated on each carton once opened we are unable to accept return of entire products.
- Correspondence
All correspondence should be directed to PENTRAETH PINE, The Garden Centre, PENTRAETH, ANGLESEY - LL75 8BZ. Telephone enquiries will be taken at 01248 450 790, and e-mail at sales.pine@btconnect.com

If further queries remain, please click here for our enquiry form. We will be happy to hear from you.


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